Cancellation Policy

Cancellation Policy

We understand that things come up and plans change. Sometimes clients need to cancel dog walking or pet sitting visits that they had previously scheduled. We also believe that our pet sitters’ time is valuable. Pet sitters often plan their vacations and time with their family and friends around client schedules.

We have a limited number of pet sitting and dog walking appointment slots available each day and once they’re filled, we have to turn away any additional dog walking or pet sitting requests in order to ensure that our pet sitters have sufficient time to give each pet the quality care they deserve.

We never overbook.

To be fair to our clients who occasionally need to change their schedules and our pet sitters and dog walkers who set aside time for appointments and to ensure that our appointment slots are available to those who need them most, we require require at least 72 hours.

If not given 72 hour notice the client will be charged for the first day of the scheduled service. Due to increased demand during Holiday Periods, a $150 non-refundable deposit will be taken upon scheduling. If there are extreme circumstances the clients deposit will be returned at the discretion of Just a Walk In The Park.

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